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Frequently Asked Questions

1What is is a legal concierge which provides legal support services exclusively to US attorneys and legal departments. Its services include legal research and writing, preparation of trial and appellate level briefs, document review, drafting of pleadings and business documents, administrative support services, and more. We hire other lawyers to help lawyers.

2 What type of legal support services can provide?

While offers a variety of legal services such as legal research, document review, preparation of trial and appellate level briefs, drafting of pleadings, patent and administrative support services, it is committed to finding the right solutions for your practice or legal department.’s support model is capable of delivering high quality products at low cost resulting in savings of up to 50-70%.

3Is's practice confined to any one jurisdiction within the United States?'s practice is not confined to any one jurisdiction, and its clients come from all parts of the United States, Europe and Asia. Its professionals have access to online legal research tools such as LexisNexis and Westlaw that give them the ability to research law throughout the United States.

4How is quality controlled at's commitment to providing high quality work to its clients is binding. It has a 4 level quality check process in place. offers its clients a complete money back guarantee if they are dissatisfied with its services. has all legal products go through two levels of quality checks by attorneys before they are submitted to clients.

5How does protect confidential information?

Confidential information is protected at all levels. signs a binding confidentiality agreement with all its clients.’s attorneys have signed binding confidentiality and non-compete agreements as well.

Moreover, upon clients' request, all information submitted to can be cleansed of any proprietary information and all information is transferred via secure encrypted protocols.

6 Do you conduct conflict checks?

Yes.’s standard procedure is to perform conflict checks before taking on any assignments. In addition, its attorneys are contractually bound to perform conflict checks before undertaking any work. Additionally, strictly maintains a conflict-checking database for quick and easy reference by its attorneys.

7 Is the work product of covered by the attorney-client privilege and the attorney work product doctrine?

Yes. The attorney-client privilege encompasses any work performed by’s attorneys. US Federal and State court decisions have concluded that the attorney client privilege is not waived when confidential information is passed by an attorney to members of his or her support staff, including law clerks, paralegals, secretaries, and law students, for purposes of rendering legal counsel.

8 How long does it take to get a project completed? completes all projects well within the time agreed upon by the client and the attorneys.

9 In what formats can you deliver the project?’s standard procedure is to deliver completed work products in Microsoft Word format. However, it can format the work products to suit clients’ specific needs.

10Will you provide copies of the authorities cited in your research?

Yes. can provide its clients with a shepardized list of cited cases with all legal research and writing assignments, in addition to any completed work products.

11 What types of online legal tools do’s attorneys have access to?’s attorneys have access to online research tools such as LexisNexis and Westlaw and also to a wide range of other online resources. In addition, its facilities maintain a variety of legal publications, and the collections continue to grow.

12 Are clients charged separately for use of online tools?

No. charges a flat rate and never bills its clients separately for the use of any legal tools or other resources.

13How does charge for its services? charges an hourly rate for its services depending on the turn around time and the type of work. will discuss its fees with the client at the outset of any project, and will give the client an estimate as to the time involved.

14What are's billing procedures?’s standard billing procedure is the payment of 100% charges up front. However, is open to customizing its billing procedure for large volume projects or process based work.

15 How are projects submitted to

All projects are submitted via email, or through its online project submission forms provided by

16What is your service guarantee?

If clients are not 100% satisfied with the legal product they receive, will return the money or will redo the work to clients’ satisfaction.